The 2024 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2024 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.
Community
In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.
In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.
*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.
Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.
Environment
Subaru and our retailers are committed to protecting and preserving the Earth, not just by our words, but also by our actions.
More than 13 million pieces of hard-to-recycle waste collected and recycled through TerraCycle®.
Subaru believes we all should have a chance to lead a healthy life.
Health
Subaru believes we all should have a chance to lead a healthy life.
That’s why Subaru and its retailers, like us, partner with The Leukemia & Lymphoma Society® (LLS) and their local hospital or cancer treatment center to give warm blankets and encouraging messages of hope, written by retailers and Subaru customers in their stores, to support patients facing cancer. Through our partnership with LLS, we’ve supported nearly 300,000 cancer patients nationwide. We’re proud to be LLS’s largest automotive donor.
It's our goal to make the pursuit of knowledge available to as many minds as possible.
Education
It's our goal to make the pursuit of knowledge available to as many minds as possible.
Subaru and its retailers, like us, are continuing our support of education and high-needs schools in our communities through Subaru Loves Learning® by providing teachers across the country with funding to purchase the school supplies and resources they know are needed to help students thrive in the classroom. Through our partnership with AdoptAClassroom.org, Subaru and its retailers will have supported more than 470,000 students nationwide and are proud to be their largest corporate supporter.
Subaru believes all pets deserve a loving home.
Pets
Subaru believes all pets deserve a loving home. That’s why Subaru and its retailers, like us, partner with a local animal shelter every October to provide direct financial assistance and host adoption events to help animals find loving homes. Through our partnership with local and national organizations, we have donated over $51 million, which has supported the adoption, rescue, transport, and health of over 420,000 animals. We’re proud to be the largest corporate donor to the ASPCA.
Subaru and its retailers believe in giving back to our communities.
The Subaru Share the Love ® Event
Subaru and its retailers believe in giving back to our communities.
That’s why for every new vehicle sold or leased during the Subaru Share the Love event, Subaru and its retailers, like us, makes a donation to national charities that our owners care about and to over 2,100 local charities where Subaru owners live and work.
Now, after 15 years, Subaru and our retailers have donated over $256 million to charity all to give back and to make the world a better place.
How is Paul Moak Subaru Dedicated Locally to the Love Promise?
As Paul Moak celebrates 70 years as a third-generation, family-owned and operated business right here in the heart of Mississippi, we are grateful to our community who has supported us and trusted us through the years. Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Community Animal Rescue & Adoption (CARA)
Junior League of Jackson | Stray at Home Festival | Greater Jackson Chamber Partnership
The Little Lighthouse | JPS Summer Camp | Mississippi Children's Museum | Jackson Academy
Boy Scouts of America
Friends of Children's Hospital | Mississippi Children's Museum | Brilla Soccer Ministries | Hospice Ministries | MS Nurses Foundation
Thank you John Scarbrough and Paul Moak Subaru for your enduring impact! - Caitlin F.
Paul Moak Subaru GM John Scarbrough served as board chairman of nonprofit Friends of Children’s Hospital from 2022-2023. He recently presided over his final FCH board meeting. This occasion marked the end of 14 years of FCH board service including the past two years as Board Chairman, the past four years on the executive council, and also serving as interim executive director. During his tenure on the Board, John played a pivotal role in steering Friends of Children's Hospital toward remarkable growth and success. Throughout all of his involvement he has been a walking and talking ambassador of the Subaru Love Promise community commitment. He represents Paul Moak Subaru, Mississippi's exclusive Subaru dealership, in all he says and does. Further, he has extensively integrated Paul Moak Subaru's Share the Love Event and other dealership philanthropy with Friends of Children's Hospital. As a past Car Tag Promotions Chair John was successful in bringing on the Mississippi alumni chapters of The University of Alabama and Louisiana State University to donate proceeds from their respective Mississippi specialty license plates to FCH. Over the past 14 years, FCH car tag revenue has exceeded $5.2 million and more than 136,000 tags have been sold! One of John’s signature projects for FCH has been Over the Edge with Friends, a rappelling fundraiser event which he has chaired from 2016-2023. Paul Moak Subaru has been a sponsor, and most frequently a presenting sponsor of this event. Paul Moak Subaru staff have been members of the event steering committee. Paul Moak Subaru staff and friends have participated in the event as fundraisers, rappelers, and volunteers. Over the Edge with Friends has raised over $1.1 million over the past seven years! In the spring of 2023 John initiated a new fundraiser event for FCH, the Clays for Kids clay shooting tournament, which raised $70,000. Paul Moak Subaru staff members volunteered at the event and ensured its success as a new fundraising event. The dollar figures are quite impressive but John’s legacy will be much more significant than financial achievements. His heart, drive, wisdom, and servant leadership style has made a lasting impact to support the patients and families served by our state’s children’s hospital. Paul Moak Subaru will always be among our top companies who not only give resources to Friends of Children's Hospital but whose heart for service stands out in a category all its own. In recognition of John’s service, the FCH Board gifted him with the first FCH car tag ever issued from 2005, a bench in front of the children’s hospital will be dedicated to John in recognition of his service, and a tree in the Rainbow Garden will be dedicated to Jeanne and John in memory of their son Hudson Scarbrough. Congratulations on an incredible job well done, John! Thank you for living out the Subaru Love promise and impacting countless lives along the way!
Paul Moak Subaru Sponsors Jackson State University Alumni Athletes - Rebecca M.
Jackson State University is a public institution that was founded in 1877. As Mississippi's largest historically black colleges and universities, it is located on 220 acres in the city of Jackson with an undergraduate enrollment of almost 5,000 students. The JSU athletic alumni association is a group comprised of Jackson State University alumni athletes from all intercollegiate sports. It exists to provide support to JSU, specifically the JSU Division of Athletics. For members, it is a great way to reconnect with old teammates and meet generations of former athletes. Paul Moak Subaru continued its sponsorship of the JSU Alumni Athletes by financially sponsoring its annual golf tournament. Hundreds of alumni and friends participated and raised funds to allow the association to host events and invest resources in current student athletes. Paul Moak Subaru is proud to help support such a worthwhile group!
Paul Moak Subaru Sales Consultants Donate Freezer to Mississippi Veterans Hospital - Rebecca M.
Two members of Paul Moak Subaru's sales department are proud US military veterans. Daniel Snellgrove is active with the MS National Guard and Adam Barnett is a Navy veteran who regularly volunteers with Mississippi's VA Hospital located in Jackson. The hospital and its clinics provide quality, patient-centered healthcare to more than 54,000 enrolled Veterans throughout 53 counties in Mississippi. The hospital's food pantry, affectionally known as Freedom Foods, was designed to provide perishable and non-perishable goods to Veterans who may be experiencing hardship. When the community relations manager mentioned to Paul Moak Subaru Sales Consultant Adam Barnett that the hospital's food pantry was in need of a freezer, he told them he would be happy to help figure out a solution. When he got back to the dealership he shared the news about the freezer with fellow Subaru Sales Consultant Daniel Snellgrove. Daniel had recently moved and happened to have a freezer available that was not being used. Without hesitating Daniel offered to donate the freezer to the VA Hospital food pantry! The food pantry staff were overjoyed that a freezer became available so quickly which greatly limited any food going to ruin. Thank you, Daniel and Adam for jumping into action and doing this good deed which exemplifies the Subaru Love Promise community commitment. We respect and appreciate your service!
Paul Moak Subaru Master Technician Larry Jones Speaks at Elementary School Career Day - Rebecca M.
On November 30th Paul Moak Subaru's adopted school North Jackson Elementary held a Career Day where parents and professionals from a wide array of industries and careers visited the school to tell students about their field of work. Subaru Master Technician shop foreman Larry Jones represented Paul Moak Subaru at NJE Career Day! He enjoyed a great morning talking to fourth and fifth grade students about automotive mechanics. Larry displayed a Subaru Crosstrek Wilderness model at the front entrance of the school and had the hood open to point out different aspects of the car. The kids were in awe and asked so many questions! What a fun and rewarding way to be involved in our adopted school. Thank you, Larry!
Subaru Loves Learning Teacher Donations - John S.
Back to school season has a new meaning around Paul Moak Subaru due to the Subaru Loves Learning campaign. August began the dealership’s third year as an Adopt-A-School sponsor for North Jackson Elementary School within the Jackson Public School District. Six teachers, one from each grade at the school Pre-K through 5th grade, were selected as the 2023 recipients of the Paul Moak Subaru $500 grants through AdoptAClassroom.org. Teachers are able to purchase curriculum aids and teaching materials to enhance their student’s learning experiences. North Jackson Elementary Principal Jocelyn Smith said of the Subaru Loves Learning donations, “We are extremely grateful for the generous donation from Paul Moak Subaru and what this means to us I really can’t even express. Our teachers love teaching so much, that they often go into their own pockets. Having this donation makes it easier for our teachers to provide outside of the box activities for young people we might not otherwise have a chance to do.” Congratulations to teachers Hannah Roberts, Sandra Owens, LaToya Young, Lakisha Primer, Shanta Sanders, and Janika Leak for being our 2023 Subaru Loves Learning honorees! On September 12th Paul Moak Subaru team members Richard Holden, Troy Mallett, Rebecca McCarty, Paul G. Moak, Jr., and John Scarbrough, delivered special Subaru Loves Learning classroom supply boxes to each teacher and learned exciting updates about the school’s performance from the previous school year. We look forward to another great year ahead being involved with North Jackson Elementary!
Paul Moak Subaru Hosts Pet Adoption Event - Rebecca M.
Paul Moak Subaru held at pet adoption event on September 30th to kick-off Subaru Loves Pets Month! The dealership paid for display space at a local festival and invited our partner pet shelter to join us for an adoption event with exposure to hundreds of families who were attending the festival. The maximum exposure really helped get the word out about the Subaru Loves Pets promotion where Paul Moak Subaru donated $100 for each pet adopted in October! The 30-foot inflatable Subaru dog was quite the attraction! Michael Pittman represented Paul Moak Subaru at the event greeting people, distributing poplar Subaru Loves Pets swag, and answering questions about the Subaru Ascent and Subaru Outback SUVs which were parked on-site and open for families to explore. WDBD TV station visited the display to film an interview segment explaining Subaru Loves Pets month and the partnership between Paul Moak Subaru and CARA. We are happy to report 31 pets were adopted from CARA during October!
Paul Moak Subaru Celebrates Adopted School's A Rating with Sno Cones for 400! - Rebecca M.
Paul Moak Subaru's adopted school North Jackson Elementary achieved an “A” rating as a school based on performance and test scores in the 2022-2023 academic year! This is a huge accomplishment and sets the school in an elite category within the Jackson Public School District. All of us at Paul Moak Automotive are very impressed and proud of the wonderful teachers and awesome students at NJE. The school hosted a block party on October 27th to celebrate. Paul Moak Subaru paid for the Kona Ice snow cone truck to be on-site for the festivities and serve 400 snow cones to NJE students and teachers!
Paul Moak Subaru Master Technician Shares at Elementary School Career Day - Rebecca M.
On November 30th NJE held a Career Day where parents and professionals from a wide array of industries and careers visited the school to tell students about their field of work. Subaru Master Technician shop foreman Larry Jones represented Paul Moak Subaru at NJE Career Day! He enjoyed a great morning talking to fourth and fifth grade students about automotive mechanics. Larry displayed a Subaru Crosstrek Wilderness model at the front entrance of the school and had the hood open to point out different aspects of the car. The kids were in awe and asked so many questions! What a fun and rewarding way to be involved in our adopted school. Thank you, Larry!
Paul Moak Subaru Brings All Treats and No Tricks to Adopted Elementary School - Rebecca M.
Each month Paul Moak Subaru's adopted school North Jackson Elementary hosts PBIS (Positive Behavioral Intervention and Support) celebrations for students who earn credits through positive behavior in their classrooms. In October the PBIS celebration was held on Halloween and it involved trick-or-treating at different locations around the school. Paul Moak Subaru set up a huge candy station with Halloween decorations in an auditorium to pass out over 8,000 pieces of Halloween candy to hundreds of students. What fun seeing their cute costumes and smiles at some bonus trick-or-treating candy!
Sno Cones for 400, courtesy of Paul Moak Subaru! - Rebecca M.
Paul Moak Subaru's adopted school North Jackson Elementary achieved an “A” rating as a school based on performance and test scores in the 2022-2023 academic year! This is a huge accomplishment and sets the school in an elite category within the Jackson Public School District. All of us at Paul Moak Automotive are very impressed and proud of the wonderful teachers and awesome students at NJE. The school hosted a block party on October 27th to celebrate. Paul Moak Subaru paid for the Kona Ice snow cone truck to be on-site for the festivities and serve 400 snow cones to NJE students and teachers!
Did Paul Moak Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
